VAYA Group × VENDY1
Premium Service 24/7.
Luxury shouldn't end when the bar closes. The VAYA Group relies on autonomous supply to offer guests snacks and drinks even at night – with zero staffing effort, directly at the spa.
The Challenge
Guests on vacation don't follow a 9-to-5 rhythm. Especially after visiting the spa or late at night, there was a desire for cold drinks and snacks. The challenge: To offer this service without driving up personnel costs through night shifts at the bar.
The Solution: Autonomy at the Spa
A VENDY1 premium vending machine was strategically placed directly in front of the spa area at the Seefeld location. This satisfies the need ("thirst after the sauna") exactly where it arises.
- Extension of service offering to 24 hours
- Relief for service staff & reception
- Discretion and comfort for the guest
Technology & Onboarding
Installation was carried out "turnkey" on-site by VENDY1. A crucial factor for smooth operation was the training of facility management. The responsible facility manager was intensively trained on the Nayax telemetry system and the Moma App.
The result: The facility manager can see the fill level live via the app, receives alerts in case of malfunctions, and can efficiently integrate restocking into his daily rounds – without any external technicians.
Scaling: From 1 to 9
The pilot in Seefeld was so successful and operationally simple that the concept is now being rolled out. The VAYA Group is expanding the collaboration to 8 additional locations to establish the autonomous 24/7 standard group-wide.
🔗 Visit the website of VAYA Group