ICT CC6100 Coin Validator Troubleshooting:

Error code E10 indicates that the LCM panel is open.

➔ Solution: Close the LCM panel and ensure the latch clicks audibly into place.

Error code E11 indicates a Check Sum Error.

➔ Solution: Contact ICT or VENDY1 Support for assistance.

Error code E12 indicates an error in payout mode. No signal was received from the payout module when the power was turned on.

➔ Solution: Ensure the signal cable is firmly connected to the payout module.

Error code E13 indicates a communication error.

➔ Solution:
1. Ensure that the interfaces of the machine and the VMC are correctly matched.
2. Check if the interface connection cable is properly connected.

Error code E14 indicates that Coil Error #1 is present.

➔ Solution: Contact ICT or Support.

Error code E15 indicates that Coil Error #2 is present.

➔ Solution: Contact ICT or Support.

Error code E16 indicates that Coil Error #3 is present.

➔ Solution: Contact ICT or Support.

Error code E17 indicates that the Low-Level LED is damaged or the optical lens is covered by dirt/dust.

Note: The coin changer attempts to resolve the error itself 10 times (1x per minute).

➔ Solution: Carefully clean the optical lens with a soft cloth. If the problem persists, notify Support.

Error code E18 indicates a problem with the coin sorting sensor.

➔ Solution:
1. Ensure the reflective prism is not dirty or blocked by foreign objects.
2. Remove any foreign objects if necessary and clean the prism.

Error code E19 usually means the cover has been open for over 30 seconds or sensors are blocked.

➔ Solution: Close the coin changer cover properly.