Nayax First Setup
You have just filled your vending machine for the first time and now want to use the Nayax Portal to monitor inventory conveniently from home? Here is your step-by-step guide.
Checklist for First Fill
- Successfully completed Nayax onboarding
- Login to Nayax Core Portal (check machine)
- Adjust basic settings
- Create product groups
- Create & assign products
- Create product map
- Fill machine
- Adjust product map (stock)
- Perform test purchases
Start Onboarding & Login
1. Nayax Onboarding
Before you start, the onboarding must be completed. Find out exactly how it works here:
2. Login & Check
Log in to the Nayax Core Portal. Check under Operations -> Machines -> "Search" if your machine is listed (Nayax usually handles this for you).
Adjust Settings
We will now set up the name, location, and security.
3.1 Set Location & Name
- Click on Operations and select Machines.
- Click on Search.
- Select your machine on the left.
- Go to the General Info tab and change the data (Name & Location).
Finally, click on Save Info.
3.2 Change Machine Password (Important!)
For security reasons, you should change the default password.
- Click on the VPOS Touch tab.
- Find the Technician Code line and assign a new code.
Prefer to watch a video?
Go to Video TutorialSet Up Machine
Place the machine at its final location before filling it. This saves effort. Once it is in place and has power, you can set basic things like the language on the display.
Create Products
For telemetry to work, Nayax needs to know what you are selling.
Fill Machine
Now it's time for the goods. Please observe the following points when filling to avoid malfunctions:
- Correct Coil: Do product size and coil match? Don't squeeze anything!
- Sorting: Sort by product type (drinks at the bottom, chips at the top) for good optics.
- Mind BBD: Always put goods with short shelf life at the front (First-in-First-out).
- Don't Overload: Leave the products some "air" so they fall cleanly.
Synchronize Stock
Now we bring the physical filling together with the digital product map.
- Open the Product Map in the portal.
- Enter the number of the product compartment (e.g. 11, 12) in the "MDB Code" column.
- Enter the exact quantity you filled in under "Fill Level".
- Set "Missing" to 0. The stock under "On Hand" will now update automatically.
Final Test Purchases
Do not leave the location without testing! Only then can you ensure that everything works.
Payment
(Cash, Card, Mobile)
Dispensing
(Do products fall cleanly?)
Telemetry
(Does sale appear in app?)