315.000.000 ... is the estimated number of parcels returned in Germany in 2020. A truly extreme figure. However, returns are not only annoying for online store platforms, they are also extremely harmful to the environment. This is not only because the returns have to be transported all over Germany again, but much more because returns are often destroyed, resulting in enormous amounts of waste.
One solution to minimize the destruction of returns is to sell them. There are companies that have made it their business to buy up the returns from large online shopping platforms. Vending machine operators then buy the returns in order to fill their machines with them. The returns are sold unopened in shipping boxes, which makes the purchase very mysterious and exciting, as you never know what will be in the returned parcel.
In summary, it can be said that Secret-Packs vending machines are a win-win-win situation - the customer has the chance to buy great products at a bargain price, the operator can look forward to a huge rush and most importantly: the environment benefits.